I’ve just opened registration for my new one-day mediation marketing seminar taking place on Friday, April 9 in Salem, NH (an hour north of Boston). Here’s what I’ve got planned for you:
Uplevel Your Mediation Business: How to Offer Compelling Value to Your Market, Online and Off
Are you a mediator who wonders…

What the marketplace really wants [...]

A few years ago, I and my Woodbury College faculty colleagues Susanne Terry and Alice Estey published an article on mediator training and preparation in ACResolution. Last week’s Cafe Mediate podcast got me thinking about that article again – it’s content is still valid and the topic still timely. So, with my colleagues’ agreement, I’m [...]

What makes a great mediator?
That’s the question we asked and the answer we discussed and debated in the most recent episode of the Cafe Mediate podcast.
Joining me were fellow New Englander Diane Levin of The Mediation Channel, London-based Amanda Bucklow of The Mediation Times, and New Yorker Jeff Thompson of Enjoy Mediation (and whose Project [...]

What will it take for ADR to reach a real tipping point in broad adoption by the public? While tempting to place the answer to this question squarely on the shoulders of national and regional professional associations, the more effective answer instead places the responsibility on the collective shoulders of all individual mediators.
There are five [...]

I periodically profile good tools for the mediator’s toolbox (many also work for conflict coaches and trainers as well) – tools that help us do our jobs better and help our clients get a new angle on an old problem.
The Conflict Dynamics Profile® (CDP) is one of those tools. I’ve been certified in the use [...]